Sadly, Louis van Assen passed away on the 9th of April 2013 after being ill for quite some time.

louis's blog


Louis, all of us at WCA Workers Compensation Assistance will miss you. I’m sure many, many more people outside our company will join us in saluting the enormous contribution you made to workers’ compensation in South Africa. And I would like to thank you on behalf of many thousands of employers and employees – people who have no idea that their lives were made a little easier, a little fairer, because of your passion for the work you did every day. Our condolences go out to your family and friends. May you rest in peace.

Brian Pivo, Managing Member


Administration Fallacies

How often do you read or hear reports or press releases so delusional that it sounds as if it cannot be true? A popular one is to state that they will solve their problems through the upgrading/replacement of their information technology (IT) infrastructure? I have seen and heard this promise on numerous occasions from both state departments as well as large private sector organisations. Every time an organisation is under-performing the solution seems to be to introduce hardware and software.



I have studied the Department of Labour’s press release dated 3/2/2012 regarding their intention to decentralize the administration of the COID office with scepticism and amusement at the same time.  Amused you may ask!  Yes when this was suggested during 1995 as an alternative to closing all decentralized offices in the then ex-TBVC countries, it was met with massive opposition from the new management.  I got the idea that the central authorities feared that decentralization was tantamount to affording more power to the second level of government namely provincial authorities.


Annual Assessments

This is the time of the year that you must prepare for the submission of your annual Return of Earnings to the Compensation Commissioner’s office and the subsequent payment of your annual assessments.  In other words, render unto Caesar the things which are Caesar’s.  But, at the same time beware.  The State has a nasty habit of changing financial software programmes with an obvious inherent risk for you the employer.  It is for this reason that I intend to discuss the main issues that you should address in connection with the payment of assessments.


Why Was Worker’s Compenstion Necessary?

I have over the past months presented you with a brief summary of the more important aspects of workers’ compensation in South Africa.  There were several Acts in this regard since the end of the 19th century and eventually culminated in the 1993 Act which came into force on 1 March 1994.  Generally speaking the different Acts improved over the years but the central theme remained unchanged and that is assisting the injured so as to avoid hardship.


Chapter XI: General

We have now reached the final column dealing with the more important issues in the COID Act.  The sections in this chapter are not something that you will deal with regularly; they are mainly procedures that the CC’s office is allowed to follow.


Chapter X: Legal Procedures

This chapter provides for the legal remedies that are available to all the parties involved in workers’ compensation. Before I supply you with a brief summary of the more important aspects of these remedies, I must caution you that there is an enormous lack of understanding regarding the content of the sections contained in the COIDA, on the part of employers and employee on the one hand as well as in the office of the CC.  I am not going to try in the short document to speculate about the reason for this.


Chapter IX: Obligations of Employers

Although no part of the COIDA can be said to be unimportant, this chapter is regarded by experts as particularly important when it comes to the administration of the Act.   The reason for this is mainly that the CC’s office is far more focussed on the obligations of the employers than the rights of the injured workers for whose purpose the legislation was originally established.  There appears to be no sympathy with defaulting employers whilst the CC’s obligations to injured employees leave a lot to be desired.

Medical Cost Liability

Medical costs in terms of Chapter VIII of the COIDA were recently labelled by the CC as the biggest medical scheme in South Africa. Whether this statement is technically correct as it is not registered as such, is not relevant.  The fact of the matter is that it is a huge fund with much more benefits than that of the traditional medical schemes. It provides for a much wider spectrum of benefits. Let me give a few examples:


Chapter VII: Occupational Diseases

From the previous columns I presume that you have mastered principles such as:

  • Temporary Disablement;
  • Permanent Disablement;
  • Benefits payable for the different types of disablement;
  • Procedures and types of benefits payable in cases of fatalities; and
  • Increased compensation due to the negligence of the employer.

I sincerely trust that you have studied the provisions of these sections, failing to do so will not qualify you as a workers’ compensation administrator.


    Compensation Fund’s new system

  1. We can help with reporting occupationally-acquired COVID-19. Clients: Despite the lockdown, please continue to report all your claims to us.
  2. Claim numbers are being issued by the new CompEasy system.  Clients: Please make sure you have received from us and comply with the COVID-19 reporting policy.  
  3. Not all employers are registered and are able to obtain claim numbers. Clients: Please do not feel threatened by demands for confidential claim documents. Send them and the demands only to us.
  4. The new CompEasy is running but is not yet fully functional. Clients: WCA Workers Compensation Assistance continues to support you during the lockdown. We are available on phone, email or online as usual.
  5. We are implementing a new telephone system 19 to 25 March 2020. If they occur, please bear with our teething problems.
Subscribe to RSS - louis's blog